Privacy Policy

Effective Date: October 31, 2025

Update Date: October 31, 2025

FreeSpirit (Shanghai) Precision Instrument Co., Ltd. and its affiliates (hereinafter referred to as "the Company") respect your privacy and will make every effort to protect the security of your personal information.

This Privacy Policy (hereinafter referred to as "this Policy") explains to you how we collect, use, store, share, or otherwise process your personal information.

If you have any questions, suggestions or opinions regarding our use of your personal information, please contact us through the contact information provided at the end of this policy.

1、 Scope of application

This policy applies to the collection, use, storage, transmission, and sharing of personal information by our company through all online channels controlled by our company, including our official website (frsinst.com) and associated mobile devices.

2、 What personal information do we collect and process from you

1. Personal information voluntarily provided by you

When you contact us, inquire or provide us with opinions and suggestions, participate in our online and offline activities, subscribe to marketing materials, etc., you can leave your contact information, including your name, company name, ID number, email, telephone, financial information, location information, etc.

Your consent and provision of any personal information to our company is completely voluntary; If you choose not to agree or provide personal information, it usually does not have a negative impact on you. However, in some cases, the lack of necessary personal data may prevent us from processing your inquiries, needs, or managing our partnership with you and your company.

2. The information we automatically obtain when you use the relevant services

The website uses cookies or similar technologies (collectively referred to as "cookies") to collect information about your use of the service. Please refer to the Cookies section of this policy for more details.

3、 The purpose of collecting and processing your personal information

1. Improve your user experience and information security;

2. Provide products or services according to your needs;

3. Based on business development needs, evaluate and analyze the market, as well as promote products;

4. At the request of judicial or government departments;

5. Other situations that are beneficial to you and our company, and do not violate any applicable laws, regulations, or other purposes with your consent.

4、 The basis for our collection and processing of your personal information

With the development of our business, the products and services we provide may be adjusted and changed. When we want to use your personal information for purposes different from those you have agreed to in advance, we will seek your consent in advance, and you can choose whether to agree to such changes.

According to relevant laws and regulations, we may collect and process your personal information without seeking your authorization and consent in any of the following situations:

1. Necessary for us to fulfill our legal obligations or duties;

2. Necessary for the conclusion and performance of a contract to which you are a party;

3. Necessary for responding to sudden public health emergencies or protecting the life, health, and property safety of natural persons in emergency situations;

4. Process your self disclosed or other legally disclosed personal information within a reasonable scope in accordance with the law;

5. Other circumstances stipulated by laws and regulations.

5、 How do we protect and store your personal information

1. Safety measures

We adopt physical, organizational, and technical security measures that comply with industry standards. In the event of a leak, we will take remedial measures as soon as possible and notify you through push notifications, announcements, and other means.

2. Storage period

When necessary for business purposes, we will retain the personal information you provide within a legal period.

If it is temporarily impossible to delete due to technical or backup reasons, we will isolate and encrypt the information before completing the deletion.

3. Storage area

Your personal information is processed by our servers located within the territory of the People's Republic of China, and our website operation and technical teams are all located in the People's Republic of China.

4. Principle of Minimization

We adhere to the principle of minimization, collecting and using personal information only within the scope necessary to achieve our goals.

6、 How do we share, transfer, and disclose your personal information

We may share your personal information with third-party business partners and affiliated companies (such as cloud service providers, payment institutions, marketing platforms, etc.) in order to provide services to you. We will share information with them based on the principle of minimum necessity, sign data processing agreements with them, prohibit them from using the obtained information for purposes other than providing related services, and require them to strictly comply with relevant laws and regulations on data privacy protection to ensure your privacy and security. If our business partners use your information for purposes that we have not delegated, they will obtain your consent separately.

When it comes to mergers, divisions, acquisitions, and other situations involving the transfer of your personal information, we will require the new company, organization, or individual holding your personal information to continue to be bound by this policy and promptly inform you of the recipient's identity and contact information. When a new company, organization, or individual changes the purpose or method of processing your personal information, they will seek your consent again.

In addition, we may also share your personal information with external parties in accordance with laws and regulations or mandatory requirements of government regulatory authorities.

7、 Cookies and similar technology services

Cookies and similar device information identification technology are widely used in the Internet. When you use this website, we may use cookies placed by us or third parties providing specific services to collect and store your online preference information in order to provide you with a good experience and allow us to improve our products or services.

We promise not to use cookies for any purposes other than those stated in this policy. You can clear cookies and withdraw your consent to these cookies at any time through your browser settings. But if you do so, you will need to personally change the user settings every time you visit our website.

By accessing and using our services, you agree to the storage of cookies on your device. In addition, you also agree to our and the aforementioned third parties accessing such cookie information.

8、 How do we transfer your personal information across borders

Due to our global operations, your personal information may be transferred to countries/regions outside of your country of residence and processed in those countries/regions. Wherever these personal information are processed, we will take all reasonable and necessary measures to ensure the security of your data, promptly inform you of the destination, recipient, and other information of the transmission in accordance with the law, and take measures to implement applicable laws and regulations, such as obtaining your consent in advance, signing necessary data transmission contracts with the recipient, etc.

9、 Your rights

Regarding the personal information we process about you, within the scope of applicable laws and regulations, you have the following rights:

1. You have the right to know how your personal information is processed and to access the personal information we store about you;

2. You have the right to refuse or restrict our processing of your personal information within the scope permitted by law. But if there are other legal provisions (such as the need to retain information for taxation, judiciary, etc.), we still need to retain the corresponding information in accordance with the law;

3. Have the right to access and copy specific personal information about you that we process;

4. Have the right to request us to correct or supplement your inaccurate or incomplete personal information;

5. Have the right to request us to delete your personal information; Please note that even if you request us to delete your personal information, we still have an obligation to retain the relevant information in cases where it is required by law to be retained;

6. Have the right to request us to explain and clarify the personal information processing rules applicable to you;

7. If you have any objections to our personal information processing activities and this policy, you have the right to file a complaint with the relevant regulatory authorities.

If you have any questions about exercising your rights, you can contact us through the contact information provided in the "Contact Us" section of this policy. When required by applicable laws, you also have the right to withdraw your consent at any time when we process your personal information based on your consent. However, revoking consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before revocation, nor will it affect our processing of your personal information based on other appropriate legitimate grounds.

When you request to respond to the above rights, we may need you to provide a written request and verify your identity to ensure the security of your personal information. If we have reasonable grounds to believe that these requests are deceptive, unenforceable, or harmful to the rights of others, we will refuse to process them.

10、 Update of Privacy Policy

This policy will be revised in a timely manner based on changes in laws and regulations, technological or business updates. If there are any changes to this policy, we will promptly publish the latest version on this page; For significant changes, we will also provide more prominent notifications.

11、 Protection of Minors

During your use of our services, we assume that you have the corresponding capacity for civil conduct. If you are a minor under the age of 18, we require you to have your parents or other guardians carefully read this policy and use our services or provide us with information with their consent.

If you are a child (under the age of 14), you can use our services under the guidance of a guardian to ensure safety during use.

If you are the parent or other guardian of a child, please confirm that the child has obtained your authorization and consent before using our services.

12、 Contact Us

If you have any questions, suggestions, or opinions regarding our use of your personal information, or if you have any requests or inquiries regarding your personal information, please contact us throughinfo@frsinst.comContact us.